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Caesars Windsor Shows Canada
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Contact Caesars Windsor Shows

If you need assistance in relation to Caesars Windsor Shows and the services offered via caesarswindsorshows-ca.com, you may contact us using the secure contact form below. Please provide your name, a valid email address or messenger ID, and a clear description of your request so that our team can review your enquiry and respond appropriately.

We aim to acknowledge or reply to most inquiries within one business day. Response times may vary depending on the volume and complexity of your request. For urgent matters relating to your online account, terms of use, or privacy, please consult the official policy pages operated by our affiliated entities at Terms of Service and Privacy Policy.

Support Scope and Important Notes

  • Website information: The contact form is intended for questions about show information, navigation issues, content accuracy, and general feedback in connection with caesarswindsorshows-ca.com and the brand Caesars Windsor Shows.
  • No financial instructions: Do not use this form to send payment information, banking details, or other sensitive financial data. Such information should never be transmitted through unsecured channels.
  • Account and gaming queries in Ontario: Operational control of licensed iGaming offerings in Ontario is exercised by Caesars Interactive Entertainment Canada Inc. under AGCO licence number OPIG1233978, in partnership with iGaming Ontario. For specific questions about your Ontario online casino or sportsbook account, game outcomes, or transactional history, please refer to the contact options provided within the relevant regulated platform interface.
  • Regulatory and complaints information (Ontario): If your enquiry relates to a complaint about a regulated gaming service in Ontario that you have not been able to resolve with the operator, you may consult the Alcohol and Gaming Commission of Ontario (AGCO) feedback and complaints page at https://agco.ca/about-agco/contact-us/feedback-and-complaints.

Responsible Gambling and Player Protection (Ontario)

If you are located in Ontario and have concerns about your gambling behaviour, or that of someone close to you, confidential help is available 24/7:

  • ConnexOntario helpline: Call 1-866-531-2600 (toll-free in Ontario) or visit https://connexontario.ca for information, referral services, and support for mental health, addictions, and problem gambling.
  • Responsible Gambling Council: Additional education and support resources are available at the Responsible Gambling Council website: https://responsiblegambling.org.
  • Emergency situations: In any situation involving immediate risk of harm to yourself or others, contact your local emergency services without delay.

Regulatory and Corporate Information (Summary)

  • Jurisdiction: Caesars Interactive Entertainment Canada Inc. is licensed by the Alcohol and Gaming Commission of Ontario (AGCO) to conduct iGaming activities in Ontario, Canada, under licence number OPIG1233978, with operations integrated through iGaming Ontario.
  • Licence status: The iGaming licence referenced above is recorded as active and continuously renewed, with validity extended through at least 2026. For the most current status and official registry information, consult the AGCO iGaming operator registry at https://agco.ca/gaming/igaming-operator-registry.
  • Parent company: Caesars Windsor Shows is associated with the broader Caesars brand owned by Caesars Entertainment Inc. (NASDAQ: CZR). Investor relations information for the parent company is available at https://investor.caesars.com.
  • Security and data protection: The wider Caesars digital ecosystem maintains information security controls that include ISO 27001 certification for information security management on applicable platforms. For specific details on how your personal data is collected, used, and protected, please review the Caesars Ontario privacy policy at https://caesars.com/ontario/policies/privacy-policy.

How We Handle Your Contact Request

  1. Submission: When you submit the contact form below, the information you provide (such as your email or messenger ID and the content of your message) is transmitted to our support team for the purpose of reviewing and responding to your enquiry.
  2. Use of information: Your details will be used solely for handling your request, improving our services, and, where appropriate, fulfilling any legal or regulatory obligations. We do not request or require sensitive financial information through this form.
  3. Retention: Correspondence may be retained for an appropriate period, generally not longer than is necessary for the purposes described above or as required under applicable Canadian and Ontario laws and regulatory standards.
  4. Privacy references: For comprehensive privacy information, including your rights under applicable data protection laws, please refer to the Caesars Ontario privacy policy referenced above. Where there is any inconsistency between this explanatory text and the official policy, the official policy will prevail.

Regional compliance note: This contact page is intended primarily for users accessing Caesars Windsor Shows information via caesarswindsorshows-ca.com from within Canada, particularly Ontario. Availability of services, regulatory protections, and complaint mechanisms may differ outside Ontario and may change after 2026 in line with evolving legislation and regulatory practice.